Shipping Policy
At Discovery By Allicamp, we create meaningful faith-inspired products designed to bring encouragement, inspiration, and positivity into everyday life.
Every product purchased from our store is made especially for you after your order is placed. We use trusted print-on-demand fulfillment partners to produce and ship your items, which allows us to offer unique designs without unnecessary waste or excess inventory.
Because our products are created on demand, processing and shipping times may vary depending on the product type, fulfillment location, and shipping destination.
By placing an order with Discovery By Allicamp, you agree to the shipping terms outlined below.
Order Processing & Production Time
All orders require processing time before they are shipped.
Unlike traditional retail stores that ship pre-made inventory, our products are produced after purchase. This allows us to provide unique designs while reducing unnecessary waste.
Production Time:
Most orders are processed and produced within:
2–7 business days
Production time may vary depending on:
- Product type
- Quantity ordered
- Current production volume
- Fulfillment location
- Seasonal demand periods
During holidays, promotional periods, or high-demand seasons, production times may be slightly longer than usual.
Once your product has been produced and shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping Rates
We offer worldwide shipping to make our faith-inspired products available to customers around the world.
United States Shipping
For customers located in the United States:
- Orders totaling $100 or more qualify for FREE shipping
- Orders below $100 are charged a flat shipping fee of:
$6.99 USD
International Shipping
We proudly ship internationally.
For customers outside the United States:
- Orders totaling $100 or more qualify for FREE shipping
- Orders below $100 are charged a flat shipping fee of:
$12.99 USD
Estimated Delivery Times
Delivery times include production time and shipping time.
Please note that delivery estimates are not guaranteed and may vary depending on location, carrier delays, weather conditions, customs processing, and other external factors.
United States Orders
Estimated timeframe:
Production:
2–7 business days
Shipping:
3–7 business days
Total Estimated Delivery:
5–14 business days
International Orders
Estimated timeframe:
Production:
2–7 business days
Shipping:
7–20 business days
Total Estimated Delivery:
10–30 business days
Order Confirmation
After completing your purchase, you will receive an order confirmation email.
Please review your order details carefully, including:
- Product selection
- Size
- Color
- Quantity
- Shipping address
If you notice any incorrect information, please contact us as soon as possible.
We will do our best to assist you, but changes cannot always be guaranteed once your order has entered production.
Shipping Confirmation & Tracking Information
Once your order has been produced and shipped, you will receive a shipping confirmation email at the email address provided during checkout.
This email will include:
- Shipping confirmation
- Tracking number (when available)
- Delivery tracking link
Please allow some time for tracking information to update after your package leaves the fulfillment facility.
Sometimes tracking information may take 24–72 hours to show movement after shipment.
Tracking Your Order
You can track your order using the tracking link provided in your shipping confirmation email.
If your tracking information has not updated for several days, please do not worry immediately. Carrier systems may experience delays in updating tracking events.
If you need assistance with your order, contact us at:
Email:
allicampsmartai@gmail.com
International Shipping & Customs
For international orders, your package may be subject to customs procedures depending on your destination country.
Customers are responsible for any:
- Import taxes
- Customs duties
- Local fees
- Additional charges required by their country
Discovery By Allicamp is not responsible for delays caused by customs clearance processes.
Customs policies vary between countries, and we recommend checking your local regulations before placing an international order.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
Please carefully check:
- Name
- Street address
- Apartment/unit number
- City
- Postal code
- Country
If you contact us shortly after placing your order, we will try to help update incorrect information before production begins.
However, once your order enters production or has been shipped, we may not be able to make changes.
Discovery By Allicamp is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost, Stolen, or Delayed Packages
Once an order has been shipped, delivery is handled by the shipping carrier.
Discovery By Allicamp is not responsible for:
- Lost packages marked as delivered by the carrier
- Incorrect addresses provided by customers
- Delays caused by shipping carriers
- Weather-related delays
- Customs delays
- Holiday shipping delays
If your package shows as delivered but you have not received it, we recommend:
- Checking with household members or neighbors
- Checking your delivery location
- Contacting your local carrier
If you still need assistance, please contact us and we will help guide you through the next steps.
Damaged or Incorrect Orders
We want every customer to receive a product they love.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within:
7 days of delivery
Please include:
- Order number
- Description of the issue
- Clear photos of the product and packaging
Our team will review your request and work toward an appropriate solution.
Multiple Product Orders
If your order contains multiple products, items may occasionally arrive in separate packages.
This happens because different products may be fulfilled from different production facilities depending on availability and location.
You may receive multiple tracking updates for a single order.
Holiday & Peak Season Shipping
During busy periods such as:
- Christmas
- Black Friday
- Cyber Monday
- Valentine's Day
- Mother's Day
production and delivery times may be longer due to increased order volume.
We recommend ordering early during holiday seasons to allow enough time for production and delivery.
Changes To This Shipping Policy
Discovery By Allicamp reserves the right to update or modify this Shipping Policy at any time.
Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Discovery By Allicamp
